The Metcalfe Hotel | Ottawa Downtown Boutique * Indoor Pool * From $120

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Metcalfe Hotel Ottawa By Gray Collection Amenities photo

Metcalfe Hotel Ottawa By Gray Collection Exterior photo

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Key details

Hotel Overview

123 Metcalfe Street, Ottawa, K1P 5L9

Near Parliament Hill

Great

8.8

9.3

/10

4.7

4.3

Loved by Metcalfe Hotel Ottawa By Gray Collection guests

Convenient location

Spacious bathroom

Excellent amenities

Comfortable bed

Modern decor

Quiet rooms

"The Metcalfe is a beautifully decorated boutique hotel in downtown Ottawa, very close to the Parliament."

Rhiannon from United Kingdom

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"The Metcalfe offers the perfect mix of style and location."

Maxime from Canada

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"It's a very clean, very good staff, convenient location and the room are very comfortable"

Annalie

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3-star boutique hotel in the heart of Ottawa

Amenities

The Metcalfe Hotel Ottawa offers 3,800 square feet of versatile meeting and event space, suitable for various occasions from business conferences to private receptions. Guests can enjoy a state-of-the-art fitness center featuring Life Fitness equipment, available 24 hours a day. The Living Room features cozy sofas under a striking glass roof, providing a communal space for guests to relax and network.

Rooms

The hotel presents chic rooms and suites, each thoughtfully designed with character and high-end amenities like Le Labo bath products. Signature rooms offer picturesque views of the striking atrium, highlighting the hotel's architectural interest. Offering plush custom pillow top mattresses and down comforters ensures a restful night for every guest.

Location

Situated minutes from the National Arts Centre and Rideau Centre, the hotel offers convenient access to Ottawa's prime attractions. The neighborhood boasts local coffee shops, unique boutiques, and culturally significant sites, enhancing the overall experience. This urban location allows guests to explore Ottawa's rich history and vibrant nightlife just steps away.

Dining

Dining options at The Metcalfe are highlighted by Cocotte Bistro, featuring French-inspired cuisine and a glass-roofed coffee bar. The intimate setting allows guests to enjoy a variety of culinary creations within the hotel premises. From breakfast to dinner, guests can savor seasonal dishes crafted from locally sourced ingredients.

Events

The hotel specializes in planning magical weddings and milestone celebrations with personalized catering from Cocotte Bistro. Every event is supported by an on-site planner who manages the details, ensuring seamless execution. With spaces accommodating from 8 to 190 guests, it provides flexibility for both intimate gatherings and larger receptions.

Highlights

Rooms: chic rooms and suites

Location: minutes from the National Arts Centre

Dining: Cocotte Bistro for French-inspired cuisine

Amenities: state-of-the-art fitness center

Events: personalized catering and event planning services

Must-do experiences

Visit the National Gallery of Canada for stunning art and architecture.
Stroll through ByWard Market for local treats and artisan shops.
Taste the BeaverTails pastry at their original stand in the market.
Take a scenic walk along the Rideau Canal, especially in fall.
Explore the Canadian Museum of History for cultural insights.

Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Junior Suite
2 persons
42 sq. feet
1 King-size bed
Air conditioning
room details
Atrium King
2 persons
22 sq. feet
1 King-size bed
Air conditioning
room details
Deluxe Queen Murphy Bed
2 persons
51 sq. feet
1 King-size bed
Air conditioning
room details

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Room Rates & Availability Tracker

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Check-in/ Check-out

Amenities

Thoughtful hotel amenities for a comfortable stay

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Dining Onsite

Le Cocotte Bistro at The Metcalfe By Gray Collection presents an inviting destination for indulging in American and French cuisine. With thoughtfully curated dishes, the bistro transforms from bright breakfast offerings to cozy dinners, making it an ideal choice for any time of day.

Metcalfe Hotel Ottawa By Gray Collection Restaurant photo

Cocotte Bistro

American and French

Ambiance

A warm and stylish setting with a cozy lounge area and a bustling café and bar, perfect for both casual meals and gathering with friends.

Key Offerings

Signature breakfasts featuring a selection of plates, alongside plant-based, gluten-free, and organic choices. The menu transitions beautifully from brunch delights to refined dinner dishes, including French-inspired specialties.

Reservation

Recommended

Monday to Friday: 07:30 - 10:30 and 17:00 - 22:30; Saturday: 07:30 - 14:00 and 17:00 - 22:30; Sunday: 07:30 - 14:00 and 17:00 - 21:30.

Location

123 Metcalfe Street, Ottawa, K1P 5L9

Explore Ottawa

Nearby Attractions & Activities

Parliament Hill

6 minutes' walk

Historic parliamentary buildings and stunning architecture; a must-visit for games and daily changing of the guard.

Canadian Museum of History

6 minutes' drive

A captivating museum showcasing Canadian culture and history; highlights include unique architecture and IMAX films.

Royal Canadian Mint

19 minutes' walk

Experience Canada's minting process and see priceless coins; guided tours and gift shop available.

National Gallery of Canada

16 minutes' walk

Home to an extensive collection of Canadian and Indigenous art; notable for its soaring glass and granite design.

Rideau Canal Skating

25 minutes' walk

Enjoy North America's largest skating rink during winter; rentals available nearby for a fun, thrilling experience.

Yoga at the Park

6 minutes' walk

Relax and unwind with outdoor yoga sessions in Confederation Park; check local schedules for seasonal classes.

The Rox

1 minute' walk

Casual eatery offering tasty comfort food in a vibrant setting; popular for brunch and local craft beers.

D'Afrique Restaurant & Bar

2 minutes' walk

Experience flavorful African cuisine with a modern twist; vegetarian options available, reservations recommended.

National Arts Centre

1.3 km, 16 minutes' walk

A hub for performing arts with live music, theater, and dance; features innovative shows for all ages.

ByWard Market

14 minutes' walk

Lively area with shops, restaurants, and bars; great for nightlife or family-friendly events and markets.

Transportation Tips

City Centre
Ottawa 3 min · 700 ft
Airports
Macdonald Cartier (YOW) 23 min · 9.3 mi
Gatineau (YND) 36 min · 14.7 mi
Train
Ottawa Train Station 6 min · 2.2 mi
Train 2 min · 400 ft
Bus
Bus stop 2 min · 400 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible at a location nearby at true.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Ukrainian

Year renovated:

2007

Number of floors:

Number of rooms:

108

Former name

Hotel Indigo Ottawa

Guest Reviews & Ratings

What Guests Are Saying?

Review summary

Based on recent reviews

Guests consistently highlight the spacious rooms at Metcalfe Hotel, with some noting the sleek, modern bathrooms. Its location is considered ideal, being within walking distance of Parliament Hill and the National Gallery of Canada. While some found the rooms a bit impersonal, many appreciate the hotel's stylish, boutique feel and its proximity to major city attractions. Breakfast in the hotel restaurant seems popular, offering efficient service, though some guests have found it to be a bit busy, especially in the evenings.

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Review score

Based on 1058 verified reviews

8.9 /10

Great

89 %

Recommend

Location

9.5/10

Comfort

9.3/10

Paid Wi-Fi

5.5/10

Free WiFi

6.9/10

Pros

Convenient location

Modern facilities

Clean rooms

Wonderful staff

Luxurious toiletries

Cons

Poor sound insulation

Short breakfast time

Alexis from France

Business traveller

Superior King

3 nights in November 2025

Reviewed: February 04, 2026

9.0/10

excellent stay

quick check-in friendly staff

check-in was quick i was pleased to see friendly staff were ready to assist. the location provides easy access to various attractions. i found a unique game room with nice lobby seating.

Rooms

9/10

the room featured a comfortable bed and sleek decor and felt very clean. the bathroom included distinct sinks plus a rainfall shower. i found complimentary robes and slippers.

Dining

8/10

i noted a restaurant inside with a great-looking menu plus happy hour. the breakfast menu offers a small selection and it is served à la carte. an automatic gratuity is added to the breakfast bill.

Location

10/10

the hotel is centrally located near various points of interest with many within walking distance. there is a coffee shop situated around the corner from the premises. several restaurants also are near.

Facilities

9/10

the hotel offers a unique lobby that serves as a great space to relax. there is a game room available including nice seating areas. i also learned about the valet parking service.

0 Helpful

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Derek from United Kingdom

Single

Superior King

3 nights in November 2025

Reviewed: January 20, 2026

9/10

helpful staff friendly valet super clean hotel

the front desk staff helped a lot with directions and calling cabs for me. the valet service was fast and friendly too (huge plus!). i found the housekeeping service wonderful and the entire hotel was super clean.

the pop did not have refills.

0 Helpful

Pat from Ireland

Family with children

Superior Two Queen

3 nights in August 2025

Reviewed: October 01, 2025

7/10

helpful staff clean room convenient location high cost noisy ac unit bad view

the staff was mostly helpful. my room had two queen beds and was clean. i could walk to some restaurants from the location.

the valet parking cost was high. the ac unit made noise at NIGHT. my room lacked a GOOD view.

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Questions of the users

About Metcalfe Hotel Ottawa By Gray Collection

What is the process for arranging valet parking, and has the rate increased recently?

10 November 2024

Valet parking can be arranged upon arrival at the hotel. The current cost is $42.00+tx per night, including 24-hour in and out privileges.

Is there a swimming pool available for guests at the hotel?

05 January 2025

Unfortunately, there is no swimming pool at the hotel. However, guests can enjoy a fully equipped gym and a Games Room that features a putting green, basketball net, and ping pong table.

Could you explain the security deposit policy at the hotel?

20 February 2025

A refundable security deposit of $150 per night is required, which may also be used towards any charges for amenities such as parking and dining. This deposit is payable by credit card upon check-in and released at check-out.

How far is the hotel from the ByWard Market area?

15 March 2025

The hotel is conveniently located just a 10 to 15 minute walk from the ByWard Market, making it easy to explore this vibrant area.

Are baby cribs available for guests traveling with infants?

12 April 2025

Yes, the hotel provides baby cribs, accommodating families with young children.

Does the hotel have its own parking lot?

22 May 2025

The hotel does not have a dedicated parking lot, but it offers valet parking that utilizes a public parking facility next to the hotel.

Is breakfast included in the stay, or does it require an additional charge?

30 June 2025

Breakfast is not included in the room rate. The hotel features a variety of à la carte breakfast offerings at the on-site restaurant, Cocotte Bistro.

Are there rooms with bathtubs available to guests?

11 July 2025

Bathtubs are exclusively available in the Superior Room with 2 Queen beds in the hotel.

What is the policy regarding pets at the hotel?

25 August 2025

The hotel is pet-friendly and allows pets under 34 kg for a fee of $75 for the entire stay. Specific policies regarding leashes and clean-up responsibilities apply.

What amenities can I expect in the rooms for work purposes?

07 September 2025

Each room is equipped with a comfortable desk and chair, although there is no dedicated business center. Staff members are available to assist with printing documents if needed.