METCALFE HOTEL OTTAWA BY GRAY COLLECTION | Stay downtown in Ottawa

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Key details

Hotel Overview

123 Metcalfe Street, Ottawa, Canada, K1P 5L9

Near Parliament Hill

Great

8.7

9.2

/10

4.3

Loved by Metcalfe Hotel Ottawa By Gray Collection guests

Convenient location
Spacious bathroom
Excellent amenities
Comfortable bed
Modern decor
Quiet rooms

"The Metcalfe is a beautifully decorated boutique hotel in downtown Ottawa, very close to the Parliament."

Rhiannon from United Kingdom

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"The Metcalfe offers the perfect mix of style and location."

Maxime from Canada

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"It's a very clean, very good staff, convenient location and the room are very comfortable"

Annalie

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Rooms

The Metcalfe offers chic rooms and suites that are thoughtfully appointed with high-end bathrooms. Each room includes bespoke comforts such as Le Labo bath products and down duvets by Marie L'Oie. Options range from spacious rooms with views of the glass-encircled atrium to suites with separate living areas.

Dining

On-site dining at Cocotte Bistro provides a selection of French cuisine sourced from local ingredients. Guests can also enjoy a coffee bar nestled within a glass-roofed atrium, offering creative dishes and snacks. Room service is available from 7:30 AM to 9:30 PM for in-room dining convenience.

Location

The hotel stands in a vibrant neighborhood, just minutes from prominent sites such as Parliament Hill and the Rideau Canal. This central location allows guests to easily explore local coffee shops, parks, and architecturally unique museums. Guests can connect with culture through curated social events and activities offered by the hotel.

Business Services

With over 3,800 square feet of meeting and event rooms, The Metcalfe accommodates various business needs. Each meeting space includes high-speed Wi-Fi and advanced A/V equipment for presentations. The hotel also provides complimentary planning services to assist with events, ensuring all details are well-managed.

Entertainment & Wellness

The Living Room, a social space flooded with natural light, offers cozy sofas and a relaxed atmosphere. A state-of-the-art fitness center is available to guests, equipped with the latest workout equipment. Additionally, the hotel presents a curated social calendar filled with local cultural events and family-friendly activities.

Highlights

Location: minutes from Parliament Hill

Rooms: down duvets and pillows by Marie L'Oie

Dining: Cocotte Bistro

Business: 3,800 square feet of meeting and event rooms

Must-do experiences

Visit the National Gallery of Canada for stunning art and architecture.
Stroll through ByWard Market for local treats and artisan shops.
Taste the BeaverTails pastry at their original stand in the market.
Take a scenic walk along the Rideau Canal, especially in fall.
Explore the Canadian Museum of History for cultural insights.

Location: Perfect

9.0/10Review score

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Guest Emotional Experience

Safe HavenUnexpected Kindness

“The staff on duty in the hotel lobby at the time (Patrick, Mariette and Hassan), allowed me to stay in the lobby to wait.”

Krista V from Canada

Shine on SocialsPicture-Perfect Lobby

“The lobby is breathtaking and is a wonderful space to enjoy a coffee or read a book.”

Mone from Canada

Away at HomeHome Away

“I particularly love the Santal33 toiletries and the amazing king size bed.”

Sheri H from Canada

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Junior Suite

2 persons

455 sq. feet

1 King-size bed

Air conditioning

room details

Atrium King

2 persons

240 sq. feet

1 King-size bed

Air conditioning

room details

Deluxe Queen Murphy Bed

2 persons

550 sq. feet

1 King-size bed

Air conditioning

room details

Classic Queen

2 persons

165 sq. feet

1 King-size bed

Air conditioning

room details

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Room Rates & Availability Tracker

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Amenities

Thoughtful hotel amenities for a comfortable stay

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Free Wi-Fi
Car park
Handicap parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Dining Onsite

Le Cocotte Bistro at The Metcalfe By Gray Collection presents an inviting destination for indulging in American and French cuisine. With thoughtfully curated dishes, the bistro transforms from bright breakfast offerings to cozy dinners, making it an ideal choice for any time of day.

Metcalfe Hotel Ottawa By Gray Collection Restaurant photo

Cocotte Bistro

American and French

Ambiance

A warm and stylish setting with a cozy lounge area and a bustling café and bar, perfect for both casual meals and gathering with friends.

Key Offerings

Signature breakfasts featuring a selection of plates, alongside plant-based, gluten-free, and organic choices. The menu transitions beautifully from brunch delights to refined dinner dishes, including French-inspired specialties.

Reservation

Recommended

Monday to Friday: 07:30 - 10:30 and 17:00 - 22:30; Saturday: 07:30 - 14:00 and 17:00 - 22:30; Sunday: 07:30 - 14:00 and 17:00 - 21:30.

Hotel Location

123 Metcalfe Street, Ottawa, Canada, K1P 5L9

Map view

123 Metcalfe Street, Ottawa, Canada, K1P 5L9

City landmarks

Church

Notre-Dame Cathedral Basilica

4300 ft

Museum

National Gallery of Canada

4200 ft

Museum

Canadian Museum of History

1.3 mi

Landmark

Royal Canadian Mint

5100 ft

Landmark

Parliament Hill and Buildings

2300 ft

Museum

Canadian War Museum

1.3 mi

Landmark

Peace Tower

2700 ft

Landmark

Laurier House National Historic Site

1.1 mi

Market

ByWard Market

3700 ft

Museum

Bytown Museum

2600 ft

Gallery

Ottawa Art Gallery

3400 ft

Park

Panoramic city views

2300 ft

Landmark

Peacekeeping Monument

3900 ft

Landmark

Centre Block

2100 ft

Library

Library of Parliament

2300 ft

Landmark

Canadian Museum of Nature

3300 ft

University

University of Ottawa

3200 ft

Public Building

Supreme Court of Canada

3600 ft

Nearby

Public Building

Parliament Hill

1600 ft

Elgin Street Confederation Square

National War Memorial

1800 ft

202-40 Elgin St

Confederation Square

1800 ft

30 Bank Street At the corder of Bank and Wellington streets

Bank of Canada Museum

900 ft

Park

Confederation Park

1600 ft

Mall

Sparks Street Mall

1200 ft

120 Lisgar St at Elgin

Canadian Tribute to Human Rights

1100 ft

53 Elgin St

Tomb of the Unknown Soldier

1400 ft

Confederation Square

Valiants Memorial

1500 ft

1 Rideau St Beside the Chateau Laurier

Ottawa Locks

1700 ft

Public Building

Ottawa City Hall

1400 ft

Albert Street

Oscar Peterson Statue

900 ft

Restaurants

The Rox

100 ft

123 Metcalfe Street

Gabriel Pizza

400 ft

100 Metcalfe St

The Fuel Bar

200 ft

99 Metcalfe St #106

D'Afrique restaurant & bar

300 ft

164 Laurier Ave W Lower Level

The Scone Witch

700 ft

150 Elgin Street With Entrance on Gloucester

Shinka Sushi Bar

500 ft

150 Laurier Ave W

Grill 41 Restaurant

900 ft

100 Elgin St Lord Elgin Hotel

Grounded Kitchen

800 ft

100 Gloucester St

Bridgehead Coffeehouse

900 ft

366 Bank St Gilmour St

Explore Ottawa

Nearby Attractions & Activities

Parliament Hill

6 minutes' walk

Historic parliamentary buildings and stunning architecture; a must-visit for games and daily changing of the guard.

Canadian Museum of History

6 minutes' drive

A captivating museum showcasing Canadian culture and history; highlights include unique architecture and IMAX films.

Royal Canadian Mint

19 minutes' walk

Experience Canada's minting process and see priceless coins; guided tours and gift shop available.

National Gallery of Canada

16 minutes' walk

Home to an extensive collection of Canadian and Indigenous art; notable for its soaring glass and granite design.

Rideau Canal Skating

25 minutes' walk

Enjoy North America's largest skating rink during winter; rentals available nearby for a fun, thrilling experience.

Yoga at the Park

6 minutes' walk

Relax and unwind with outdoor yoga sessions in Confederation Park; check local schedules for seasonal classes.

The Rox

1 minute' walk

Casual eatery offering tasty comfort food in a vibrant setting; popular for brunch and local craft beers.

D'Afrique Restaurant & Bar

2 minutes' walk

Experience flavorful African cuisine with a modern twist; vegetarian options available, reservations recommended.

National Arts Centre

1.3 km, 16 minutes' walk

A hub for performing arts with live music, theater, and dance; features innovative shows for all ages.

ByWard Market

14 minutes' walk

Lively area with shops, restaurants, and bars; great for nightlife or family-friendly events and markets.

Transportation Tips

City Centre

Ottawa3 min · 700 ft

Airports

Macdonald-Cartier International Airport (YOW)23 min · 9.3 mi

Gatineau Airport (YND)36 min · 14.7 mi

Train

Ottawa Train Station6 min · 2.2 mi

Train2 min · 400 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible at a location nearby at CAD 47 per day.

Internet

is available in for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Ukrainian

Year renovated:

2007

Number of floors:

Number of rooms:

108

Former name

Hotel Indigo Ottawa

Guest Reviews & Ratings

What Guests Are Saying?

Review score

Based on 768 verified reviews

9.0/10

Perfect

91%

Recommend

Breakfast

7.5/10

Cleanliness

9.2/10

Comfort

9.3/10

Facilities

9.0/10

Free WiFi

8.0/10

Location

9.5/10

Paid WiFi

5.5/10

Staff

9.3/10

Value for money

8.4/10

Pros

Convenient location

Modern facilities

Clean rooms

Wonderful staff

Luxurious toiletries

Cons

Poor sound insulation

Short breakfast time

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Metcalfe Hotel Ottawa By Gray Collection

What is the process for arranging valet parking, and has the rate increased recently?

10 November 2024

Valet parking can be arranged upon arrival at the hotel. The current cost is $42.00+tx per night, including 24-hour in and out privileges.

Is there a swimming pool available for guests at the hotel?

05 January 2025

Unfortunately, there is no swimming pool at the hotel. However, guests can enjoy a fully equipped gym and a Games Room that features a putting green, basketball net, and ping pong table.

Could you explain the security deposit policy at the hotel?

20 February 2025

A refundable security deposit of $150 per night is required, which may also be used towards any charges for amenities such as parking and dining. This deposit is payable by credit card upon check-in and released at check-out.

How far is the hotel from the ByWard Market area?

15 March 2025

The hotel is conveniently located just a 10 to 15 minute walk from the ByWard Market, making it easy to explore this vibrant area.

Are baby cribs available for guests traveling with infants?

12 April 2025

Yes, the hotel provides baby cribs, accommodating families with young children.

Does the hotel have its own parking lot?

22 May 2025

The hotel does not have a dedicated parking lot, but it offers valet parking that utilizes a public parking facility next to the hotel.

Is breakfast included in the stay, or does it require an additional charge?

30 June 2025

Breakfast is not included in the room rate. The hotel features a variety of à la carte breakfast offerings at the on-site restaurant, Cocotte Bistro.

Are there rooms with bathtubs available to guests?

11 July 2025

Bathtubs are exclusively available in the Superior Room with 2 Queen beds in the hotel.

What is the policy regarding pets at the hotel?

25 August 2025

The hotel is pet-friendly and allows pets under 34 kg for a fee of $75 for the entire stay. Specific policies regarding leashes and clean-up responsibilities apply.

What amenities can I expect in the rooms for work purposes?

07 September 2025

Each room is equipped with a comfortable desk and chair, although there is no dedicated business center. Staff members are available to assist with printing documents if needed.